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What is AMS’ Home Care Management Staff Solutions and why should I outsource if my employees are doing the job OK?

• Home Care Agencies have several key management positions that need to be filled in order for an Agency to be successful. Some of these positions include Care Managers, Staffing/Scheduling Coordinators, Office Coordinators, and Community Liaisons. If you're perfectly happy with the performance of your management employees, then there's no motivating reason to consider outsourcing. However, is the time your employees spend on management tasks the best use of their time? Most businesses and organizations experience some level of turnover. Is recruiting and training a permanent or temporary replacement something you look forward to?
• It's generally easy to see if a salesperson is effective, but do you have a good understanding of the capability and effectiveness of your employees at administrative and management tasks? The people performing these tasks are seldom given much training and supervision is limited to "if it doesn't appear to be broke, don't fix it". In administrative and financial management tasks this can lead to unpleasant surprises such as fraud losses and regulatory fines and sanctions that could even threaten the ongoing existence of the business or organization.

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Why would a home care agency decide to use AMS’ Home Care Management Staff Solutions?

     Here are some typical decision situations:

• Resignation of a key employee - outsourcing avoids the recruitment/training effort.

• Employee dishonesty or fraud resulting in termination of employee.

• Business growth brings transaction volumes that existing staff can't handle.

• Short-term need of an administrative or home care management business process to support a project, cover for maternity leave, illness or military service, business restructuring or location startup.

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By outsourcing Management Staffing Solutions to AMS, do I increase my exposure to dishonesty and fraud?

• Employee dishonesty and fraud is is a real concern in today's home care industry. You probably know of someone who has been a victim of employee misconduct.

• We find that poor internal controls and lax recruiting and supervision very often allow dishonest and fraudulent activities to occur.

• We conduct criminal background checks on all our employees.

• Each employee signs documents at the time of hire make it clear that dishonesty or fraud in the workplace are cause for immediate termination.

• We document our procedures, train our employees and evaluate their performance.

• We foster work environment is based on teams in an open office which makes it difficult to conceal dishonesty or fraud.

• We design our processes with effective internal controls that minimize the likelihood of dishonest or fraudulent acts and maximize the probability of discovery of them.

• In addition we carry appropriate insurance to allow us to indemnify a loss in the unlikely event of one.

• Nobody can guarantee freedom from dishonesty and fraud, but we believe that exposure to dishonesty and fraud is reduced through outsourcing  management staffing through AMS.

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What is employee leasing of home care Management Staff?

• Today, AMS is different from employee leasing companies of the past because AMS offers a wider variety of services to our clients, and the services offered are more in-depth. AMS can better help home care agencies of all sizes find and provide affordable benefits, provide the most talented employees, and have access to enhanced technology they could not get  in the past, including:

• A broad range of health and other insurance benefits

• Enhanced payroll services

• Complete risk management support and training

• Unemployment claims management

• Employee training and development

• Employee discount programs

• And much, much more

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Does AMS work with small Home Care Agencies?

• Yes. If you are a staff of one or two people, we'll maks sure you are well taken care of. AMS gives you that pledge. Your business is just as important as the Fortune 500 client next door.
  

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Is Employee Leasing Right for You?

• Employee leasing is a very popular choice for owners of small- and medium-sized home care agencies who want to focus on the business, not the administrative burdens behind it. If you think employee leasing might be right for your agency, Request A Consultation today!

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What is AMS’ Payroll, Billing and HR Outsourcing Solutions and why use them?

• Most of us are familiar with what payroll services do. Instead of having one of your employees do the payroll calculations, generate the payroll checks, withhold and correctly pay all State and Federal payroll taxes due, and correctly prepare and timely file the government reporting forms associated with the payroll process, a payroll service provider delivers that process.

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What are some of the benefits of using AMS’ Payroll, Billing and HR Outsourcing Solutions?

• Potentially it is likely to create savings; after all, the standard process overheads are being spread across multiple clients.

• One less thing for you to worry about.

• The home care industry has many of these payroll function processes that can be outsourced.

• Many small home care agencies are unaware of the cost of their financial and administrative business processes. The owner, his or her spouse, the admin assistant, or management staff each devote some of their time to these processes. This time could be better spent on business development and customer satisfaction issues.

• Recognition that outsourcing can improve results (faster collection of receivables, higher level of cash flow from effective management of payables, etc.

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If I outsource to AMS, do I still need my CPA?

• Yes, you do. Your CPA provides services that are quite different than AMS'. Your CPA provides business advise; prepares financial statements and other reporting documents such as those required by your bank; and provides tax advice and prepares your federal and state tax returns.

• AMS executes business processes,  we get things done on a day-to-day basis. While certain processes may involve preparing forms to be submitted to the IRS, ADOR, DES, County, City and other government entities, we do not provide advice and preparation of financial statements or income tax returns. The business processes we provide are a good foundation that facilitate your CPA working more effectively with you as a business advisor.

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Won't I "lose control" if I outsource to AMS?

• No, you actually enjoy increased control. It's your home care agency and you make the decisions. We provide the information you need in order to make the best decisions.  For example, our accounts payable service allows you to directly select the vendors to be paid, or to establish rules that we use to select the vendors to be paid. No payments are made without the authorization of you or a designated person within your organization. Although we recommend establishing a weekly or biweekly cycle of payments to vendors, exceptions  are readily accommodated.

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My company data is confidential. How could I outsource to AMS?

• We treat all client data as confidential. We carry out background checks on our employees, each of whom signs a "terms of employment" document in which they pledge to maintain confidentiality in respect to client data. We restrict access to our premises and computer systems, and to data backup media. We shred all waste paper. In most cases outsourcing actually increases confidentiality, as we are outside the "in-house gossip" loop.

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What types of Payroll services does AMS offer?

• AMS Payroll Services can handle all aspects of payroll taxes withholding, filing and deposits; health insurance and 401K deductions, direct deposit, check mailing and more!

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